Privacy Policy

Last updated: July 2026

1. Who we are

This policy covers Wharfstone Hotel, trading at 25 & 39 Salamanca Place, Hobart TAS 7004, Australia. References to "we", "us" or "our" in this policy refer to Wharfstone Hotel.

2. What information we collect

We collect personal information when you:

  • Submit an enquiry through our contact form (name, email address, phone number, room preference, travel dates, message)
  • Contact us directly by phone or email
  • Visit our website (basic technical information such as browser type and pages requested, logged by our hosting provider for security and performance purposes)

3. How we use your information

We use personal information to:

  • Respond to enquiries and reservation requests
  • Communicate relevant information about your stay (check-in details, special requests)
  • Send optional follow-up communications, only with your consent, and you may unsubscribe at any time
  • Comply with our legal obligations

We do not sell, rent or trade your personal information to third parties for marketing purposes, and we do not run website analytics or advertising trackers on this site.

4. Third-party services

We keep third-party involvement in guest data to a minimum:

  • Google Maps - the link on our contact page opens Google Maps in a new tab. We do not embed a Maps widget, so Google does not receive data from this site unless you choose to click through. Google Privacy Policy
  • Email delivery - enquiry form submissions are relayed to our reservations inbox via our website hosting provider.

5. Cookies

This website does not use analytics, advertising or tracking cookies. Any cookies that are set are strictly limited to what is required for the site to function (for example, remembering that you have closed a notice).

You can disable cookies in your browser settings. Some site features may not function correctly without cookies.

6. Data retention

Enquiry form data is retained for as long as reasonably required for guest service, legal, accounting and operational purposes, then securely deleted.

7. Your rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal retention requirements
  • Opt out of any follow-up communications at any time

To exercise these rights, contact us at hello@wharfstone.com or write to us at 39 Salamanca Place, Hobart TAS 7004.

8. Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Our website is served over HTTPS. We do not collect or store payment card details on this website.

9. Contact

If you have questions about this policy or our privacy practices, contact us:

We aim to respond to privacy enquiries within 30 days.

10. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date of last update shown at the top. Continued use of this website after an update constitutes acceptance of the revised policy.